Supplier Relations Management– SRM
Relations of companies with their suppliers are as critical as customer relations since they affect operation of all other processes accurately and fast. Managing supplier relations in real time and in an interactive manner over a central platform has become a necessity for companies. SAP SRM product meets this necessity by offering an extensive solution that incorporates all e-supply cycle from defining the resources to purchase, from contract management to payments, supplier performance management to catalogue management.
At the same time, it is aimed for purchase department to focus on strategic purchase rather than operational purchase by providing the opportunity for actualization of the whole demand process from purchase demand to invoicing to be handled by the demanding party with self-service purchase option. Tender / Reverse Auction application included in SRM is used with the purpose of holding and managing e-biddings for suppliers online.